Returns & Exchanges
At Iguana Sell, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn fashion items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process seamless and professional.
Initiate Your Return
Visit our online returns portal or contact our customer service team within 30 days of delivery to request your Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully place the item in its original box with all tags, manuals, and protective films intact to ensure it arrives back at our warehouse in pristine condition.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location, keeping a copy of the tracking number for your records.
Inspection and Refund
Once our quality control team inspects the returned item, we will process your refund or exchange within 3-5 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing